EIA (Electronic Insurance Account) process

Points to remember for EIA:

• An Electronic Insurance Account (EIA) is a secure online account where an individual can store all their insurance policies—life, health, motor, and others—in digital form.
• It helps consolidate policies from different insurers in one place, making it easier to manage, access, update, and track them.
• Customers can open an E-Insurance account (EIA) by visiting any of the repository websites. currently have partnerships with the Insurance Repositories listed below:
• CIRL (Central Insurance Repository Limited) - https://www.cirl.co.in
• NIR (NSDL National Insurance Repository - https://nir.ndml.in
• KARVY Insurance Repository Limited - https://www.kinrep.com/
• CAMS Insurance Repository Limited - https://www.camsrepository.com/

• When customer gives request for adding /removing his policy from EIA account then agent will ask customer to send request from his registered email id to customer.care@bandhanlife.com with policy number, EIA number along with the complete name of policy holder.
• While raising request agent should clearly mention in remarks that cm wants to add policy or remove policy from E-insurance account.
• On receipt of the complete set of documents/details, the request shall be processed within 7 calendar days.

How to open an E-insurance account:

Thank you for writing to us.

This is with reference to your email dated XXXXXX, regarding your Bandhan Life 00000000 XXXXXXXXX.

We'd like to inform you that you can open an E-Insurance account (EIA) by visiting any of the repository websites.

We currently have partnerships with the Insurance Repositories listed below, and you can convert your existing policies into electronic form from any of the Insurance Repositories listed below.

• CDSL IR (CDSL Insurance Repository Limited) - https://www.cdslindia.com
• NIR (NSDL National Insurance Repository - https://nir.ndml.in
• KARVY Insurance Repository Limited - https://www.kinrep.com/
• CAMS Insurance Repository Limited - https://www.camsrepository.com/

When you open an E-Insurance account (EIA), please send an email with your EIA number, policy number, along with your complete name.

On receipt of the complete set of documents/details, the request shall be processed within 7 calendar days.

Kapture Tagging:

Category: Post issuance

Case reason: Concern_ Process Enquiry _Post issuance

Sub case reason: Policy features / details

Ticket status: Resolved

Request raised

Category: Post issuance

Case reason: Request_ Post issuance

Sub case reason: IR Update.

Ticket status: Resolved