Ways to renew the policy

There are multiple ways through which customers can make the payment for renewing the policy.

Customer can renew policy via:

1. Self-service portal iAssist:
1. Customer can log in to iAssist account with registered mobile number and pay premium in a few simple steps.
2. Click on pay now on policy card and follow the steps.
2. Website
1. Visit ‘Pay Premium’ under ‘support’ option.
2. Enter policy number and Date of Birth
3. Click on 'Submit' and follow the steps.
3. UPI, through GPay, AmazonPay, PhonePe etc.
1. Customer can open UPI app.
2. Go to payment categories/ billers.
3. Search for Bandhan Life insurance and follow the steps.

Below are the touch points for offline payment:

CAMS:

• The policyholders can pay the renewal premium by visiting the CAMs
• Locate the nearest CAMS center at https://www.bandhanlife.com/locate-service-center
• In case of walk-in customers at CAMS, the CAMS Executive receipts the premium of the policyholder in the system against the policy number, and the customer gets an acknowledgement receipt for the payments made on his registered Email ID & SMS on his registered mobile number

Axis Bank:

• Customers have an option to deposit the renewal due premium via Cheque mode at Axis Bank branches
• Payments for policies beyond 180 days (about 6 months) from the due date will not be accepted / receipted
• Upon receipt of payment at the banks, customers get an acknowledgement receipt for the payment made
• Cheque should be in Favor of “BANDHAN life Insurance Limited” 

Important Note:

• For online renewals, if the policy is lapsed and premium is outstanding, instead of ‘pay now’ customer will see ‘Reactivate’ option and would be required to follow the steps to revive the policy.
• Customer to mention Policy Number behind the cheque along with the contact number
• Cheque Payments (Not Applicable for policies starting with “ALI” / “BLI”)
• Convenience fees will be levied if customers are paying premium using any credit card