Survival Payout

Survival Payout can be viewed on iAssist

• iAssist can be promoted when customers inquire about released payout information.
• On the  iAssist landing page features a dedicated "Payout" widget under the Payout Center.
• This widget is visible only for eligible policies with payouts that have been made or are due, allowing customers to view both past and upcoming company-initiated payout details

Screenshots of the journey

Check whether Pay-out centre widget available

Product name, Policy number, Sum assured, Premium and policy status on card.

Check Payout details are reflecting on UI.

After click on view more case

Payout not eligible policy

Steps to check policy specific payouts in FFA

Step 1: Under “Premium Collections” Select “Money Out Workbench”

Step 2: Click on “…”

Step 3: Enter policy number in “Contract No.” and click on “Search”

Step 5: Click on “Search” again

Step 6: Policy specific payouts will reflect

Scroll right for additional information