POS Files
| Types of Files | File Details | How to search |
| Unclaimed File -\\10.151.2.7\006-cs\Service | The agent can look up for payouts processed earlier than six months | By policy number or payout amount |
| Unsafe and Safe data- \\10.151.2.7\006-cs\Service | Agent will be able to check for safe and unsafe policy | By policy number |
| Cheque dispatch data - \\10.151.2.7\006-cs\Service | This file will reflect with the AWB number, status of the cheque clearance , and the details of the cheque. | By policy number |
| BANK STATEMENT HDFC POLICY PAYOUT File | This file will share UTR number for the payment processed | Search by customer name or payout amount |
| Cheque payout File | This file is an Alternative of Cheque dispatch data file | By policy number |
| Reconciled File | This file will reflect the clearance cheque status of old cheques | By policy number and cheque number |
| Conso File | Agent will be able to check if the premium paid by the customer is received or not | By policy number |
| HDFC CSV file | Agent can check the status of the failed payout reflecting in ops console under refund info Tab | By policy number |
| Loan file | Agent can check principle and interest amount | By policy number |