RENEWAL FAQ

1. How can I check the next premium due date for my Bandhan Life policy.

You can check your next premium due date through the following options:

Option 1: Through iAssist

• Log in to iAssist using your registered mobile number and OTP.
• Select "View Policy Details".
• The upcoming premium due date will be displayed under "Next Renewal Date".

Option 2: Through the Bandhan Life Website

• Visit the Premium Payment page.
• Enter your Policy Number and Date of Birth.
• Click "Submit" to view your premium due date and payment details.

2. How can I make a premium payment for policy renewal.

Bandhan Life offers multiple convenient options for making premium payments towards policy renewal.

Option 1: Through iAssist

1. Log in to iAssist using your registered mobile number and OTP.
2. Select the policy for which the premium is due.
3. Follow the on-screen instructions to complete the payment.

Option 2: Through the Bandhan Life Website

1. Visit the Premium Payment page on the Bandhan Life website.
2. Enter your Policy Number and Date of Birth.
3. Click Submit.
4. Verify the policy details and proceed with the payment.

Option 3: Through UPI Applications

You can make premium payments using popular UPI applications such as:

• Google Pay (GPay)
• PhonePe
• Amazon Pay
• Paytm
• Any other UPI-enabled application

Steps:

1. Open your preferred UPI application.
2. Navigate to Bill Payments/Billers.
3. Search for Bandhan Life Insurance.
4. Select your policy and complete the payment by following the on-screen instructions.

Option 4: Offline Payment Modes

Customers can also make premium payments through the following offline channels:

• CAMS Centers
• Axis Bank Branches

3. How can I make my premium payment through Cheque/DD/Cash.

Yes. Customers can make premium payments through Axis Bank using cheque/DD or cash.

Cheque Payment:

• The cheque should be drawn in favor of "Bandhan Life Insurance Limited."
• Please mention the Policy Number and contact number on the reverse side of the cheque.
• Upon successful submission of the payment, the customer will receive an acknowledgement receipt.

Cash Payment:

• Cash payments can be made at Axis Bank branches for amounts up to ₹49,999.

 4. How can I pay my renewal premium through a CAMS center.

Yes. Policyholders can pay their renewal premium by visiting any CAMS center.

Steps to make the payment:

1. Visit your nearest CAMS center.
2. Provide your policy number to the CAMS executive.
3. The premium payment will be processed and receipted against your policy in the system.

How can I locate a CAMS center.

You can locate the nearest CAMS center through the Bandhan Life Service Center Locator.

What happens after the payment is made.

• The payment details are updated in the company's systems.
• An acknowledgement receipt is generated for the payment.
• The customer receives confirmation through Email and SMS on the registered contact details.

5. What payment modes are available for policy renewal.

The following payment options are available when making premium payments through iAssist or the Bandhan Life website:

• Debit Card (Mastercard, RuPay, Visa, etc.)
• Credit Card (Mastercard, RuPay, Visa, American Express, Diners Club, etc.)
• Net Banking
• UPI Payments

Important Note:
A convenience fee may be applicable for premium payments made using a Credit Card, as per the payment gateway charges.

6. How can I download my Renewal Premium Receipt (RPR).

There are three ways you can access your renewal payment receipt:

• Visit the  iAssist  portal and you can download your premium receipt and much more
• Or send us a quick WhatsApp message on +91-9867452226 
• We'll also send it over WhatsApp/Email right after your premium is applied on the policy