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Surrender FAQ
1) How can customer surrender his life insurance policy?
To surrender your policy, you can write to us at customer.care@bandhanlife.com from your registered email ID OR visit our nearest service center. To know nearest service center, click Locate Now
Documents Required: Request form, in case you are visiting service center. To download the form click Download Request form is not required if you are writing from registered email address. NRI questionnaire in case residential status is/ was NRI and information is not shared with Bandhan Life. A cancelled cheque or latest bank statement (with your complete name, complete account number and IFSC printed on it) PAN Card Self-attested KYC document if you are writing from unregistered email address: Click here to view acceptable KYC document
Please note:
2) Are there any surrender charges applicable No charges will not be applicable on surrendering the policy.
3) How long will it take for the surrender value to be credited 15 days from the day all requirements are received.
4) When can I surrender my policy (for ULIP plan) The ulip plan can only be surrendered post completion of 5 policy years.
5) How can I check my Fund Value. The fund value can be viewed under "Switch Fund" tab on iAssist. Please be aware that if you have opted for triggered portfolio / lifestyle option, you will be unable to view your fund value. Logging in to iAssist with your registered mobile number and OTP Click on “Switch Fund” tab under payment setting options and view your fund value
6) How can I check my Surrender Value. You can contact us via email at customercare@bandhanlife.com using your registered email address, by phone at 1800-209-90-90, or via Whatsapp at (9867452226).
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