Bandhan Transition: Who is Bandhan Financial Holdings Limited?

We would like to inform you that Bandhan Financial Holdings is a reputed Indian financial services company with commercial banking and microfinancing operations.

Bandhan Transition: Will the name of the Company be changed?

We would like to inform you that as per regulatory approvals, the name has been changed to XXXXXXX.

Please be rest assured the name change will not impact your policy in any way.  Your policy terms, conditions, and benefits will remain intact.

Further the acquisition will not result in any modifications or alterations to your policy due to the name change.

Bandhan Transition: Will the website domain change?

We would like to inform you that our website has been upgraded to XXXXXXXXX (Link of website)

Please be rest assured the domain change will not impact your policy in any way.  Further the iAssist app, and our dial-in numbers will continue to serve as the primary service channels.

Bandhan Transition: What happens to my existing policy?

We would like to inform you that your existing policy remains unchanged. There will be no impact on your policy, and you can continue to enjoy the all the benefits and coverage as outlined in your policy document.

We assure you of the stability and reliability of our services.

Bandhan Transition: Any changes to policy statements?

We would like to inform you that there will be no changes to your policy statements. All policy documents, statements, and

related paperwork will remain the same. You can rely on the accuracy and clarity of your

existing policy statements without any modifications.

Bandhan Transition: What will be the new service channels available?

We would like to inform you that XXXX website, the XXXXX app, and our dial-in numbers will remain active and accessible for customer service.

Please be rest assured in the future, if any new service channels are introduced, we will proactively inform you about them.

Bandhan Transition: Will the partner office also become a new service channel?  

We would like to inform you that XXXXX website, the XXXX app, and our dial-in numbers will continue to serve as the primary service channels. At present, there are no plans to change the partner office into a new service channel.

If any changes occur in the future, we will provide advance notice and keep you informed. 

Bandhan Transition: Will it impact my bonus or funds

We would like to inform you that there will be no impact on your bonus or funds. Our funds are among the highest rated in the industry, and you can continue to benefit from their performance.

We assure you of the stability and reliability of your bonus and funds without any changes resulting from this acquisition.

Bandhan Transition: Any change in corp. and distribution offices addresses? (Physical touchpoints)

We would like to inform you that there will be no change in corporate office addresses. You can continue to interact with us through XXXXX website, XXXXX app, and our dial-in numbers without any interruption in service.

In case of any future changes, we will notify you well in advance.

Bandhan Transition: What impact for customers looking to buy a new policy?

We would like to inform you that there will not be any impact on customers looking to buy a new policy. Our affordable products, simplified buying journeys, and enhanced customer features remain among the most competitive in the industry.

Furthermore, our industry-leading claims settlement process, with a success rate of 99.66%, will continue to provide efficient and reliable service.